A £250 per week deposit is required to secure all bookings. Final and balance payments are due strictly 18 days prior to your official program start date. Deposits are made by credit card at the time you make your reservation. Final balance payments will be charged automatically to your payment method 18 days prior to arrival.

If preferable final program fees can be paid via bank transfer, this transfer must be made with enough time for the funds to show in Core Fitness and Wellbeing Retreats account 18 days before your program start date.

You must provide 21 days’ notice in writing if you are unable to attend the program date you have been booked into. Cancellation 21 days in advance or greater will result in forfeit of the deposit paid. Cancellation between 20 and 7 days of your program start date will result in you forfeiting 50% of your total program value. Cancellation less than 7 days in advance will result in nil refund. Core Fitness and Wellbeing Retreats Ltd reserves the right to cancel your position in the program at any time should management deem necessary. Any client who cancels their program once it has commenced, either through their own circumstances or under instructions from Core Fitness and Wellbeing Retreats Ltd management, is subject to a strictly nil refund policy without exception.

You can reschedule your stay up to 7 days before your retreat is due to commence with a fee of £350. No changes can be made within 7 days of your retreat commencing. If you decide to reschedule your retreat but are not sure of the new start date you are able to place your program on “hold” for 3 months. Once the 3 months has passed you will forfeit any monies paid.

All bookings are subject to availability. Program Attendance Policy Due to the structure of our sessions it is vital that you do not miss any day or part of your program. If for any reason while on the program you are unable to attend any day or part of a day, we are unable to refund or reschedule any sessions that you miss.

Smoking, alcohol, illegal drugs and/or substances are not permitted while attending the Core Fitness and Wellbeing Retreats program at any time. The client is responsible for disclosing any prescription medication they intend to bring with them and is subject to approval by Core Fitness and Wellbeing Retreats management. Core Fitness and Wellbeing Retreats will provide all food and drink items for all guests to coincide with the Core Fitness and Wellbeing Retreats meal plan, therefore guests are not permitted to bring food or drinks into your room. Guests are to respect the privacy of other guests by entering only the room/suite allocated to them. Obscene and abusive language will not be tolerated and all guests deserve to be treated with respect. For the safety of all guests, any guest found using intimidating or abusive language or behaviour will be asked to leave the program and will be subject to our normal cancellation policy above. Only Core Fitness and Wellbeing Retreats clients who have paid for the program & accommodation are permitted stay overnight in the accommodation. Visitors must be pre-arranged with Core Fitness and Wellbeing Retreats management.

Clients accept that the Core Fitness and Wellbeing Retreats program is offered out of facilities owned and operated by third parties (including but not limited to Marriott Cheltenham Chase, collectively known as the “accommodation provider”). Any issues or concerns regarding the facilities (including accommodation) are the sole responsibility of the accommodation provider, Core Fitness and Wellbeing Retreats accepts no liability or responsibility for issues related to the facilities. Core Fitness and Wellbeing Retreats reserves the right to change the accommodation provider to an alternative provider of a similar standard should the current accommodation providers be unavailable. All residential clients will be subject to a security bond payment, which will be paid directly to the Accommodation Provider by way of credit card imprint at the commencement of each respective program. This payment will cover damage or replacement costs associated with each client’s individual room hire and are at the discretion of the accommodation provider of the accommodation. Clients are also responsible for settlement of any amounts charged to their room during their stay directly with the accommodation provider. Core Fitness and Wellbeing Retreats accepts no liability or responsibility over disagreements between clients and the accommodation provider in this regard. Each client will be responsible for additional services such as phone calls, and other services (outside of the Core Fitness and Wellbeing Retreats program content). Individual client accounts will need to be finalized prior to or at departure.

By booking a program with Core Fitness and Wellbeing Retreats You certify that You are 18 years or older and have read these Terms and Conditions and fully understand it OR as a parent or guardian of the participant. You agree to the above for yourself and on behalf of the participant and will indemnify and will keep indemnified any person or body directly or indirectly associated with the conduct of the activity on the terms referred to.

Your stay with us is covered by our weight loss guarantee policy.

To qualify for consideration of a refund for not losing weight with us you must have completed the Core Fitness and Wellbeing Retreats program fully and without exception.

You must have taken part in 100% of the exercise sessions.

You must have completed 100% of all exercises asked of you by the Core Fitness and Wellbeing Retreats coaches.

You must have only consumed Core Fitness and Wellbeing Retreats meals and no other food or drink products during your stay.

You must have put full and sufficient effort in to your program which is judged by our Core Fitness and Wellbeing Retreats coaches.

If any of the above have not been honoured by the guest in any way, then the weight loss guarantee refund policy is 100% void and rejected.

By booking a program with Core Fitness and Wellbeing Retreats you are agreeing to our privacy policy.